K&H Vietnam Co., Ltd. acknowledges and respects to your complaints as well as carries out necessary measures to support our customers when it comes to product quality.

When issues occur, we highly promote amicable and negotiable solutions between all sides. Following steps will be recommended :

- Step 1: Please send your complaint to our email : admin@khvietnam.com or call directly to our hotline number  

- Step 2: Upon receipt of complaints, our CustomerCare Service team will contact back to discuss and give advisable support to you depending on case-to-case.

In certain cases, you may provide us with relevant proof documents with regard to the issues. We will try our bests to give you our feedback as soon as possible.